Privacy policy

NORWIX

Privacy Policy

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Last updated: June 16, 2026

Data Controller

–     Controller: Anton Romanov Stoilov

–     Trade name: Norwix

–     Contact email: support@norwix.store

Information We Collect

We may collect the following personal data when the user interacts with the website:

–     Full name.

–     Shipping address.

–     Email address.

–     Phone number.

–     Information needed to manage payments.

–     Browsing data (IP, device, browser).

We do not directly store full credit card data.

Purpose of Processing

Personal data is used to:

–     Manage orders and shipments.

–     Respond to inquiries and requests.

–     Manage returns or incidents.

–     Comply with applicable legal obligations.

–     Prevent fraudulent activities.

Commercial communications will only be sent if the user expressly authorizes it.

Legal Basis

Processing is based on:

–     The performance of the contractual relationship arising from a purchase.

–     The user's consent, for sending commercial communications.

–     Compliance with legal obligations.

–     Norwix's legitimate interest, for fraud prevention and website security.

Use of Cookies

This website uses proprietary and third-party cookies to ensure the proper functioning of the site, analyze traffic, and, where appropriate, display personalized advertising. For more information, please consult our Cookie Policy.

Shopify Hosting

The store is hosted on Shopify Inc., which processes certain personal data to provide the e-commerce service. You can consult their privacy policy at https://www.shopify.com/legal/privacy.

Disclosure to Third Parties

Data may be shared with:

–     Logistics providers responsible for shipping.

–     Payment service providers.

–     Public authorities when there is a legal obligation.

In the event of international data transfers, the safeguards required by current regulations will be applied.

Data Retention

Data will be retained for the time necessary to manage the commercial relationship and, subsequently, for the periods required by tax, accounting, and other applicable legislation, which generally range between 4 and 6 years.

User Rights

The user can exercise their rights of:

–     Access.

–     Rectification.

–     Erasure.

–     Objection.

–     Restriction of processing.

–     Data portability.

By sending your request to support@norwix.store. You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Minors

This website is not directed at individuals under 18 years of age, and we do not knowingly collect personal data from minors.

Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure.

Changes

Norwix may modify this Privacy Policy to adapt it to legal or operational changes to the site.